Change management, agile organisations, business 2.0…

Transforming Telefónica with Yammer – infographic

Want to make a giant corporation more innovative? More entrepreneurial? Chances are you also need to transform the internal communication channels: use less email (it stifles knowledge flows) and favour more open and faster internal social networking tools like Yammer or Slack. This infographic is a story of how an internal community manager, Luz Rodrigo [...]

Yammer case study AIA – Infographic

You can download this Yammer case study infographic and its PowerPoint version here: wwww.businessillustrator.com/aia. This Yammer case study is intended for internal communications managers who struggle to measure the ROI of  their internal collaboration tool. The ROI of an enterprise social network is not straightforward to measure because the benefits don’t always manifest in a [...]

Agile government initiative explained – cartoon infographic

I did this narrative infographic for an agile government initiative "Experimental Finland", a project run by a team at the Finnish Prime Minister's Office. The piece was used to explain the project (a funding platform for experiments), as well as a briefing tool for teams participating in a hackathon that aimed to solve some of the [...]

What is service design? – Cartoon infographic

"What is service design?" I've asked this question several times and not once have I received an answer that wasn't filled with design jargon and littered with abstractions. I sensed there was a communication problem between service designers and their clients/non-designers. For a professional simplifier like myself an unclear but interesting concept like this is like [...]

How work is changing – Cartoon Infographic

The world of work is changing. Most people know that (although someone should really tell HR). This narrative infographic is based on a keynote by Esko Kilpi, one of the leading commentators on the changing nature of work and new economy. I drew sketchnotes on my tablet during the talk, then turned the main points [...]

Microsoft SharePoint Conference – Cartoon Infographic

  I have a background in collaboration technology like Microsoft's Yammer (an enterprise social network). So in 2014 I was invited to talk at the annual get together for people working on Sharepoint and Microsoft Office 365 (and by get together I mean a massive conference in one of those massive hotels in Las Vegas). [...]

Explaining a new process to staff – internal marketing campaign with a visual twist

This is an internal marketing project I worked on in my previous organisation. The web team had a problem. Other teams in the organisations had over time set up independent websites for various projects. When these teams no longer had the time or money to maintain the sites the web team were called to help. [...]

By | October 8th, 2012|Organisational change, Portfolio|1 Comment