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    Want to use these two cartoons in your work: in presentations, training materials, newsletters or corporate blogs? Get a license and download high resolution versions of the cartoons. You get two versions of the cartoon: one with blue and one with white background. You also get a version with a character who gives a bit of context on Agile.
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    Telefónica Yammer / collaboration case study

    This case study tells the story of the Spanish multinational Telefónica and how a group of enthusiasts in internal communications introduced Yammer, an enterprise social network, into the company. They integrated Yammer into the company strategy process and so got people at management level to adopt the tool first. The case study focuses on the practical community management techniques used to increase adoption.

    Telefónica Yammer case study content bundle consists of:

    • 30 high resolution illustrations
    • an infographic (two versions: small and large)
    • PowerPoint version of the infographic
    • A Spanish version of the PowerPoint presentation
    • a PDF with Luz Rodrigo Martorell's tips on how to introduce an enterprise social networks like Yammer
    • a license to use the visuals in your own work/within your companyYou will also receive an invoice/receipt (pdf) so you can claim the content as a business expense.

    Click "Add To Basket" button below to place your order:

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    Lost customer service team

    Service design explained with illustrations and a story

    This easy to follow illustrated story and collection of illustrations explain what service design is and why it's important.

    The service design content bundle consists of:

    • 23 high resolution illustrations
    • an infographic
    • PowerPoint version of the infographic
    • a PDF booklet version of the infographic
    • a license to use the visuals in your own work/within your companyYou will also receive an invoice/receipt (pdf) so you can claim the content as a business expense.

    Click "Add To Basket" button below to place your order:

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